Privacy Policy
Living Stories, LLC values its relationship with you and wishes to provide the very best online experience for you. Our Privacy Statement describes how we collect, use and disclose information about you through our websites.
Scope of this Privacy Statement
In General - This Privacy Statement applies to each website operated by Living Stories, LLC where this Privacy Statement can be accessed from a hyperlink on that website.
Living Stories, LLC respects the privacy of our customers, partners and suppliers of products or services and clients. The purpose of this Privacy Statement is to provide you with information concerning how we collect personal information when you use our websites, and how we collect other information regarding your interaction with our websites without identifying you as an individual; how we use, handle and disclose collected information; and choices you may have about the ways we collect and use that information. Our goal in handling personal information provided to us is to comply with applicable data protection and privacy laws and to offer users of our websites notice, choice and consent regarding processing for direct marketing purposes, security, data integrity, access, and enforcement with regard to personal information.
"Personal information" means information that identifies you personally, either alone or in combination with other information available to us.
Changes to this Privacy Statement
We may occasionally update this Privacy Statement. These updates may reflect, among other things, changes in applicable laws, rules or regulations, changes in our data collection practices, and/or changes to our business or services. In a timely fashion, we will post an updated version of this Privacy Statement on our websites.
Collection of Information
We collect personal information you provide when you use our websites. This may include, but is not limited to, the following situations: where you are providing information when you request information about, or use, or purchase a product or service available through our websites, or information you provide when you purchase a product or service through our websites; where you are entering a promotion, ordering a newsletter or utilizing other of our website tools; and where you are submitting an order or purchasing, downloading and/or registering products and/or signing up for additional services.
The information we collect may include, but is not limited to, your name, e-mail address, IP address, billing and/or shipping address, phone number, payment account information, and other information about you submitted to verify who you are or to prevent fraud. If you call our customer service, we may collect personal information you knowingly and voluntarily provide through your contact with our customer service representatives.
We furthermore collect information that is sent to us automatically by your web browser, which may include without limitation information that does not identify you personally (such as the date and time of your visit). The information we receive in such manner depends on the settings on your web browser. If you have created a user identity on one of your visits to this website, we may link the information provided by your browser to information that identifies you personally and use it for the purposes described below. Please review the settings of your web browser if you want to learn what information your browser sends or how to change your settings.
Cookies and Other Web Technologies
We collect information that is typically not personally identifiable through the use of web technologies, including but not limited to "session cookies," "persistent cookies," and "JavaScript tags." We may implement and use different types of technologies for this purpose without informing you.
Cookies
When you visit this website, your computer may receive one or more "cookies" in order to help personalize and support your use of our websites, our services, and your purchases You are not be required to accept our cookies, however, if you do not accept cookies, you may not be able to use all of the features of our websites. For example, if you wish to participate in our Online Community, e-newsletter for special updates, or purchase from our online store, cookie and other information must be provided.
JavaScripts
Our websites may include one or more JavaScript which are used by us to collect anonymous information about the use of our websites by our visitors, and to deliver customized or targeted content to you on our websites. These can be used to anonymously track how visitors interact with our websites, such as where they came to our site from and what they did when on our websites.
Storage, Use and Sharing of Information
Your information may be stored on our computer servers and in some cases may also be transmitted or made available to third-parties who provide credit card processing, services or manufacturing, shipping fulfillment, or suppliers.
Our Use of Your Personal Information.
We may use your personal information in the following instances:
* To fulfill product or service purchases and provide you with an account for future purchases.
* To provide you with the correct level of access to our community, if you have purchased that service. And to provide you with an account within our community, if you have purchased that service.
* To provide you with subscription updates if needed.
* To make sure that information we have pertaining to you is accurate in order to fulfill either a purchase, or a service.
* To contact you if you’ve asked for information from us.
* To verify your country for compliance issues and purchase fulfillment. (NOTE: we only sell/ship to the continental USA and Canada.)
* For fraud, compliance, legal, and piracy issues
* To provide you with requested customer service.
We keep your personal information only as long as we need it for the purposes for which it was collected or you consented.
Third Party and Service Providers
We use other companies (including a credit card processing company, a website company, a manufacturer, a shipping fulfillment company, and a hosting company) to provide services to us, on our behalf, to help us with our business, and to fulfill your purchase(s).
Security of Information
We are committed to keeping your information secure. We have implemented reasonable safeguards to protect your personal information from unauthorized access and disclosure. For example, when we collect or transmit sensitive information such during a purchase, we use authorized, secure third party companies that operate in full security compliance.
Please understand, that nothing online or on a computer, website, database or any online system is completely secure. When using our websites and at any other time online, you are responsible for taking steps to protect your personal information.
Children's Privacy
Our websites are not directed at nor targeted to children. If you have not reached the age of majority or are not able to enter into legally binding agreements in your country, you may not use our websites unless supervised by an adult.
Purchases and Payment Information
If a purchase is being made, the following information is required: your name, the billing and shipping name, address, city, state, zip code, and phone number. Our payments are processed by Authorize.net. All data is stored on their secure servers. For payment we will need the credit card number, 3 digit code on the back of the card, expiration date, and the credit card holder's name. This information is used for the current transaction with Living Stories, LLC only. This information will not be used for any other purpose.
All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider's database only to be accessible by those authorized with special access rights to such systems. All users are required to keep the information confidential.
Responsible Use and Conduct
In order to access our websites, products, and/or services, you may be required to provide certain information about yourself (such as identification, contact details, etc.) as part of the registration process, or as part of your ability to use the Resources. You agree that any information you provide will always be accurate, correct, and up to date.
You are responsible for maintaining the confidentiality of any login information associated with any account you use to access our websites. Additionally, you are responsible for all activities that occur under your account(s).
Accessing (or attempting to access) any of our websites by any means other than through the means we provide, is strictly prohibited. You specifically agree not to access (or attempt to access) any of our websites through any automated, software, hacking devices, unethical or unconventional means.
Engaging in any activity that disrupts or interferes with our websites, including the servers and/or networks to which our websites are located or connected, is strictly prohibited.
Attempting to copy, duplicate, reproduce, sell, trade, or resell our website content is strictly prohibited.
You are solely responsible for any consequences, losses, or damages that we may directly or indirectly incur or suffer due to any unauthorized activities conducted by you, as explained above, and may incur criminal or civil liability.
We provide various open communication tools and software on our websites, including but not limited to blogs, public chats, forums, message boards, memorial groups, social media services, and media. By use of our websites, you understand that the content posted by users of these various communication tools is largely unscreened and unmonitored. This means that if you choose to use these tools and if you submit any type of content to our website, then it is your personal responsibility to use these tools in a responsible and ethical manner.
By posting information or otherwise using any communication tools on our websites, you agree that you will not distribute, write, link to, upload, post, share, or distribute in any manner any content that:
* Is slanderous, illegal, threatening, provoking, bullying, terrorist, rage-inducing, defamatory, abusive, harassing, degrading, intimidating, fraudulent, deceptive, invasive, racist, or contains any type of suggestive, sexual, inappropriate, or explicit language, images, links, or any other content;
* Infringes on any trademark, patent, trade secret, copyright, or other proprietary rights of any party or website;
* Contains any type of unauthorized or unsolicited advertising;
* Impersonates any person or entity, including any Living Stories, LLC employees or representatives.
We have the right at our sole discretion to remove any content that we feel in our judgment does not comply with this User Agreement, along with any content that we feel is otherwise offensive, harmful, objectionable, inaccurate, or violates any 3rd party copyrights or trademarks, incites, or is terrorist in any way. We are not responsible for any delay or failure in removing such content. If you post content that we choose to remove, you hereby consent now to such removal, and consent to waive any claim against us at any time in any way.
We do not assume any liability for any content posted by you or any other 3rd party users of our website. However, any content posted by you on our websites, provided that it doesn’t violate or infringe on any 3rd party copyrights or trademarks, or in non-compliant with our regulations, becomes the property of Living Stories, LLC. This gives us a complete right and license to use any materials posted on our websites as we see fit. This does not refer to information that is provided as part of the registration process, necessary in order to use our websites. All information provided as part of our registration process is covered by our privacy policy.
You agree to indemnify and hold harmless Living Stories, LLC and affiliates, and their directors, officers, managers, employees, donors, agents, website developers, hosting company, and licensors, from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of this User Agreement or the failure to fulfill any obligations relating to your account incurred by you or any other person using your account. We reserve the right to take over the exclusive defense of any claim for which we are entitled to indemnification under this User Agreement. In such event, you shall provide us with such cooperation as is reasonably requested by us.
Furthermore, you understand and agree that:
* Any content downloaded or otherwise obtained through the use of our websites is done at your own discretion and risk, and that you are solely responsible for any damage to your computer or other devices for any loss of data that may result from the download of such content.
* No information or advice obtained by you from Living Stories, LLC or through any of our websites or materials we provide shall create any warranty, guarantee, or conditions of any kind, except for those expressly outlined in this User Agreement.
Limitation of Warranties
By using our websites, you understand and agree that all materials we provide and are found on our websites, are “as is” and “as available”. This means that we do not represent or warrant to you that:
* The use of our materials and websites will meet your needs.
* The use of our materials and websites will be uninterrupted, timely, secure or free from errors.
* The information obtained by using our materials and websites will be accurate or reliable, and
* Any defects in the operation or functionality of any materials and websites we provide will be repaired or corrected.
Limitation of Liability
In addition to the Limitation of Warranties described above, by using any of our websites, you understand and agree that any claim against us shall be limited to the amount you paid for products and/or services. Living Stories, LLC will not be held liable for any loss or damages which may be incurred by you as a result of using our websites, as a result of any changes to the websites, or any data loss, data corruption, or any cancellation, loss of access, or downtime.
Copyrights and Trademarks
All content and materials available on our websites are the intellectual property of Living Stories, LLC, and are protected by copyright. Any unauthorized use of our materials is strictly prohibited, unless you have received written authorized by Living Stories, LLC.
Termination of Use
You agree that we may, at our sole discretion, suspend or terminate your access to all or part of our website and Resources with or without notice and for any reason, including, without limitation, breach of this User Agreement. Any suspected illegal, fraudulent or abusive activity may be grounds for terminating your relationship and may be referred to appropriate law enforcement authorities. Upon suspension or termination, your right to use the Resources we provide will immediately cease, and we reserve the right to remove or delete any information that you may have on file with us, including any account or login information.
Governing Law
Our websites are controlled by Living Stories, LLC. By accessing our websites, you agree that the statutes and laws of Oklahoma, without regard to the conflict of laws and the United Nations Convention on the International Sales of Goods, will apply to all matters relating to the use of our websites and the purchase of any products or services through our websites.
Guarantee
Unless otherwise expressed, Living Stories, LLC expressly disclaims all warranties and conditions of any kind, expressed or implied, including but not limited to the expressed or implied warranties and conditions of merchantability, of fitness for a particular purpose, and non-infringement.
How to Contact Us
If you have any questions, comments, or concerns regarding this Privacy Statement or our privacy practices, or have privacy-related questions not answered online, you may contact us by postal mail addressed to ATTN: Privacy Department, at Living Stories, LLC, using the postal address on our websites, or by the phone or email on our websites.